Shipping policy

Shipping Policy

Shipping Cost: Shipping is free on all orders within the United States, with tracking included on every order.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

During peak periods, processing may take up to 5 business days.

Once your order has been processed and shipped, you will receive an email with tracking information.

Shipping Times

For orders shipped to the United States, estimated delivery is approximately 8–15 business days after shipment.

Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on the shipping route, carrier, customs processing, weather, holidays, order volume, and other circumstances outside of our control.

Some orders may be fulfilled and shipped from facilities outside the United States and may require additional transit time.

Tracking

Once your order has shipped, tracking information will be provided by email.

Tracking updates may take several business days to appear after the carrier receives the package.

If your tracking information has not updated for several business days, please contact us at support@whiskerxpaws.com and we will be happy to assist.

Shipping Delays

While we work with our fulfillment partners to process and ship orders as quickly as possible, Whisker & Paws cannot guarantee a specific delivery date.

Carrier delays, customs processing, weather, holidays, high shipping volumes, and other circumstances outside our control may occasionally result in longer delivery times.

Questions About Your Order

If you have questions about your shipment or tracking information, please contact us at support@whiskerxpaws.com.